Best Western Pentagon Hotel-reagan Airport
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from $71.10 USD
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Reviews
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If considering staying here...DONT
06/23/2008Well, it started off fine, everything looked ok, our vac was mainly for visiting dc so the location was actually pretty good only because theres a shuttle that takes you ...
Well, it started off fine, everything looked ok, our vac was mainly for visiting dc so the location was actually pretty good only because theres a shuttle that takes you directly to the metro. the only prob with that is that he is late to pick u up at the shuttle everytime by at least 15 mins!The overall room appearance was bad, it looked like something out of the 70's the bathroom was small, and the tub was dirty. it looked clean at first but when turning the nobs to take a shower, there was dirt underneath, like they only cleaned what you would first see, also, altho we got fresh towels everyday, they smelled like maple syrup?! it was very strange, the housekeeping is not very clean at all. the continental bfast was awful , the juices or i guess thats what they were supposed to be didnt taste like juice at all.. i didnt feel very secure about at night either we constantly heard ppl outisde walkin around and talkin very loudly, also if someone had a room nxt to you , you will hear their water running and is very annoying at 4 am while trying to sleep. overall the hotel was a very bad experience, the only good thing was the bed was comfy and the location. as i stated in the title if you are considering staying here to save a few dollars DONT!! ITS NOT WORTH IT! i wish i would have spent a few extra dollars for something that would have been worth it!
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MOVE ON
04/28/2008You get what you pay for or in this case you pay more then it's worth. the hotel is terrible, dirty and not kept up well. the staff was ...
YOU GET WHAT YOU PAY FOR OR IN THIS CASE YOU PAY MORE THEN IT'S WORTH. THE HOTEL IS TERRIBLE, DIRTY AND NOT KEPT UP WELL. THE STAFF WAS NOT INTERESTED IN HELPING OR LISTENING TO YOUR COMPLAINTS. MOST OF THE STAFF WAS RUDE. THE BREAKFAST IS NOT GREAT. I WILL NEVER STAY AT THIS HOTEL AGAIN AND I RECOMMEND THAT YOU KEEP LOOKING IF YOU ARE CONSIDERING THIS PLACE.
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no internet as advertised and unhelpful unintrested staff
04/07/2008Internet was broken when we got there and staff could not have cared less. they first denied it, then admitted people had been complaining for a while. then they said ...
Internet was broken when we got there and staff could not have cared less. They first denied it, then admitted people had been complaining for a while. Then they said a manager was not available to talk too, they could not do anything about it, and they could not comp the room. There is a reason they call it a "service" business.
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Great hotel
03/23/2008The hotel was great quality for a fair price. the front desk was helpful and friendly, continental breakfast good quality, and the room was clean and nice. would definitely stay ...
The hotel was great quality for a fair price. The front desk was helpful and friendly, continental breakfast good quality, and the room was clean and nice. Would definitely stay there again and recommend to others.
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I would move on
04/26/2007The room also had a strange odor while the vents for the heat/ac had what appeared to be moldy dust. after arguing with the front desk our money was ...
The room also had a strange odor while the vents for the heat/ac had what appeared to be moldy dust. After arguing with the front desk our money was refunded in full. Something to note? While at the front desk they received 3 other complaints (1 was sparks from the bathroom light, another was strange sounds from the walls, and the last brown water and a backed up sink). Overall this is an old building that needs a wrecker. My recommendation ? Keep looking!
