Important Hotel Information
- 20 taxable resort charge per room per night to be collected by the hotel; Fee includes: Bellman gratuities for arrival and departure, Key Lime cooler, transportation within the resort, unlimited local and toll-free calls, in-room high speed internet, in-room coffee and tea, newspaper, access to the comprehensive fitness center, and BoardEZ a kiosk to print boarding passes.
Reviews
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Great resort but bring your wallet...and your neighbor's too
03/16/2009The facility is outstanding but you pay for everything. the golf course is solidly mediocre and they charge * per person with no discount for my 17yr old and 14 yr ...
The facility is outstanding but you pay for EVERYTHING. The golf course is solidly mediocre and they charge * per person with no discount for my 17yr old and 14 yr old. We stayed in the two bedroom bungalows and they were $* night. I thought that was fair. The problem is that you really cant do anything at the resort without paying through the nose. Beach rentals were ridiculous. You want an umbrella....$25, a boogie board...$12/hr. Burgers and fries for 5 people...$150. They need to have a pay one price plan. It would be less painful. I will say that the service was impeccable and the restaurants were outstanding.
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Five Star Treatment
01/10/2009Second stay this winter came during thanksgiving and christmas/new years week. took rooms in the tower (room 966) allowing us to have a million dollar view looking at the ...
Second stay this winter came during Thanksgiving and Christmas/New Years week. Took rooms in the tower (room 966) allowing us to have a million dollar view looking at the Inter Costal and Atlantic Ocean. One the best buffet breakfast offered on the East Coast of Florida, fresh juices, pastries and quality food. There is an abundance of polite staff throughout the hotel, greeted by all employees throughout the property.The manager of the restaurant and Serendipity (the ice-cream pallor) , went out of his way to please my 3 year old daughter when she was handed an ice-cream sundae that did not contain the flavors that she originally requested (daddy to the rescue). The staff made sure that the next time they saw my daughter she got what she wanted. If and when you chose to visit Serendipity look for her picture, a picture is truly better than a thousand words. The Spa is first class along with a choice of great dinning choices on the property itself. Speaking from having the experience of staying at several west coast Florida properties you get what you pay for and in this case, the value is there if you book wisely. Judging by the diversity of the cliental that come from France, Germany, England, Mexico, Central and South America I am not alone in claiming this resort as being a true hidden Jewel. Oh yes, the hotel has a fantastic beach situated next to the newly renovated group of three full size swimming pools providing plenty of lounging area (get there early claim your spot). My daughter had a ball and so did mom and dad, thanks to all of the staff.
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Five Star Treatment
01/10/2009Second stay this winter came during thanksgiving and christmas/new years week. took rooms in the tower (room 966) allowing us to have a million dollar view looking at the ...
Second stay this winter came during Thanksgiving and Christmas/New Years week. Took rooms in the tower (room 966) allowing us to have a million dollar view looking at the Inter Costal and Atlantic Ocean. One the best buffet breakfast offered on the East Coast of Florida, fresh juices, pastries and quality food. There is an abundance of polite staff throughout the hotel, greeted by all employees throughout the property.The manager of the restaurant and Serendipity (the ice-cream pallor) , went out of his way to please my 3 year old daughter when she was handed an ice-cream sundae that did not contain the flavors that she originally requested (daddy to the rescue). The staff made sure that the next time they saw my daughter she got what she wanted. If and when you chose to visit Serendipity look for her picture, a picture is truly better than a thousand words. The Spa is first class along with a choice of great dinning choices on the property itself. Speaking from having the experience of staying at several west coast Florida properties you get what you pay for and in this case, the value is there if you book wisely. Judging by the diversity of the cliental that come from France, Germany, England, Mexico, Central and South America I am not alone in claiming this resort as being a true hidden Jewel. Oh yes, the hotel has a fantastic beach situated next to the newly renovated group of three full size swimming pools providing plenty of lounging area (get there early claim your spot). My daughter had a ball and so did mom and dad, thanks to all of the staff.
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Perfect Business Trip
06/10/2008My husband and i stayed at this resort last year on a business trip. we had a great time then so i was delighted when we found out we'd ...
My husband and I stayed at this resort last year on a business trip. We had a great time then so I was delighted when we found out we'd be there again this year. Since we were bringing our kids this year (age 12 and 13) , we stayed in a 1 bedroom suite in the Bungalows. I'd like to move in there....the room was ENORMOUS. There was a separate kitchen with a table and 2 chairs, a huge dining area with a table big enough to seat 8 people, a great room with a sectional sofa that came apart (which was the perfect sleeping arrangement for our kids), a master bedroom with a spacious closet, large bath with separate tub and show along with an area about the size of a laundry room that had a bar for hanging clothing and several shelves. We found a Publix close by and bought food for breakfast and lunch so we didn't have to go out. The water taxi is not currently taking people over to the beach club (which is being renovated) but the shuttle bus came frequently to take you anywhere around the resort. I don't think we ever waited more than 5 minutes. The staff was excellent and there is a really nice wine bar with individual seating areas with comfortables chairs and sofas. The kids had a great time and were excited to find out we'd be going there again in August for another business trip. I highly recommend this resort.
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Never again
03/03/2008Our second trip here. first time was not very good so we told them that we were giving it another shot a couple of years later. this was worse by ...
Our second trip here. First time was not very good so we told them that we were giving it another shot a couple of years later. This was worse by far. I am not sure how this hotel is rated, but it does not deserve 5 diamonds. If you are spending your own money, rather than going on business, don't waste it here.
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