Reviews
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DO NOT STAY HERE...
10/29/2009The manager is completely unprofessional. i called the ceo of best western to report on how bad our experience was. we were inappropriately charged for damaging a tv that we ...
The manager is completely unprofessional. I called the CEO of Best Western to report on how bad our experience was. We were inappropriately charged for damaging a TV that we didn't break. We called the front desk immediately after finding it, and were later accused of throwing the remote control at it. $* was charged to our credit card.
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Excellent hotel and staff!!!
08/05/2009After booking a stay at the bossier inn suites and checking in and right back out of this hotel (because it was horrable) we found this hotel best ...
After booking a stay at the Bossier Inn Suites and checking in and right back out of this hotel (because it was horrable) we found this hotel Best Weserb Chateau Suites and they had rooms so we stayed at this hotel...the hotel was very clean, front desk staff were very friendly, and the price was reasonable, it came with a breakfast buffett included and they had a pool and fitness center, and a small lounge/bar in the hotel to which they gave us a certificate for 2 free beers or glasses of wine...room was very nice and they had a mini bar in room with all kinds of different liquor's, wine's and soft drinks and snacks that could be charged to your room at a reasonable price..location was also good it was downtown only a couple of miles if that from the boardwalk and the casinos...
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Southern Traveler
04/15/2009After reading the previous reviews i was pleasantly surprised by the hotel. alot of work must've been done recently because not only was my room immaculate but the staff ...
After reading the previous reviews I was pleasantly surprised by the hotel. Alot of work must've been done recently because not only was my room immaculate but the staff was some of the nicest and most professional that I've ever met. Their lounge is a comfortable friendly atmosphere that really made me feel at home. I'm leaving tomorrow morning and will definently be staying here again!
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loved it the first time, nightmare the second time
10/29/2008Stayed back in feb. the first time, no real complaints. i only wished that there was a safe in the room, and that the bathroom was more updated. i went ...
Stayed back in Feb. the first time, no real complaints. I only wished that there was a safe in the room, and that the bathroom was more updated. I went back again Oct. 24th-part of 26th. I arrived at 9am after a long overnight drive from New Orleans. I asked to get a room as soon as possible. The lady at the front desk took my cell-number and said that she would call as soon as our room was cleaned. I headed off to the casino to kill some time. It was now 2pm, no sleep and no phone call. I went back to the hotel and as I walked into the lobby the lady at the front desk looked at me and said, ""uh-oh!"" Sat around for another half-hour or more while they franticly sent housekeepers to ready a room. This time when i got into my room the TV in the bedroom was tiny and on a wobbly stand and the hairdryer looked like some contraption out of the 60's. Sunday I awoke to very loud noises. I called down to the front desk and was told that they were insatlling security cameras. Then I opened my door to see all other doors on that floor were removed!! There were workers moving furnature, removing carpet and hammering on who knows what. Called down again and told the lady at the front desk what was going on. Her responce to our complaint was that she had just started her shift. We decided to check-out. We did not want to pay for our Sunday since we were leaving. She wanted to charge us for a half-day. We asked her to contact the manager and were not charged for the half-day. ASK IF REMODELING IS FINISHED BEFORE CHECKING IN!!!!
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Old and DIRTY, Don't waste your Money!
10/28/2008Not to great of an motel. unless you like stained carpets. hair dryer was like something from the 50's and had dust all over it. go somewhere else and ...
Not to great of an motel. Unless you like stained carpets. Hair dryer was like something from the 50's and had dust all over it. Go somewhere else and stay and you will enjoy your stay in a newer motel. Breakfast>>> FREE cold biscuits, cold pancakes. We went for an alone weekend with no kids and spent a little more than usual, should of just stuck with my **- ** dollar motels. We will next time. Hope this helps.. Oh lady at front desk was nice..
