Reviews

• Great Hotel

  Submitted on: 02/07/2009

  Great hotel with great service! i am a vail resorts employee and got a huge discount (the mountain was closed, but highlands was open) and they still treated us great! ...

  Great hotel with great service! I am a vail resorts employee and got a huge discount (The Mountain was closed, but Highlands was open) and they still treated us great! Large bathrooms with Molton Brown Tolietires. Ski valet and storage Valet Parking. Never ate at J bar but had drinks there. Loved the pool and hot tub. Concierge was great. Walking distance to everything. Definentaly will go back soon!

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  • Location
  • Pool
  • Activities
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• Fanciest Hotel I've Ever Seen

  Submitted on: 06/02/2008

  The jerome was the fanciest hotel i've ever stayed in, absolutely stunning. the new section of the building was built to match verbatim the original hotel, so you didn' ...

  The Jerome was the fanciest hotel I've ever stayed in, absolutely stunning. The new section of the building was built to match verbatim the original hotel, so you didn't have the feeling of moving from the historic building into some crappy annex, it was just beautiful throughout. I thought the price very reasonable as well for the level of fabulousness.

  • Room Quality
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  • Staff And Service
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  • Security Safety
  • Location
  • Pool
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• Classic Hotel - Great Service!

  Submitted on: 12/10/2007

  The rooms were spacious and well-appointed, mornings were well-spent around the fireplace reading the many papers complimentary to the guests (with starbucks coffee-also free), then wherever you ...

  The rooms were spacious and well-appointed, mornings were well-spent around the fireplace reading the many papers complimentary to the guests (with Starbucks coffee-also free), then wherever you wanted to go in Aspen, the great staff would take you. Not that we really needed to go anywhere by car - the location is great, just a few blocks from the Gondola, a block to the best restaurants.
  
  Don't normally write reviews but the staff went above and beyond! Thanks to them all!
  

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  • FitnessFacility
  • Activities
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• Redrum aka "The Shining

  Submitted on: 08/26/2007

  We stayed in room 116 and every morning we were awoken at 0615 by the sound of the linen service raising and lowering the lift gate on the service truck ...

  We stayed in room 116 and every morning we were awoken at 0615 by the sound of the linen service raising and lowering the lift gate on the service truck to load linen carts. We were also there when some organization was having a conference and our room was right beside the main meeting space...loud, loud. loud.
  The hotel decor reminded us of "The Shining. We even took a picture to show our family and friends. The loby carpets and walls seemed dingy and dirty.
  We rated to pool "bad" because we would have had to go through the outdoor dining area to get to it!
  It is really stuffy and old and has a dark and depressing feel. We think this hotal rates nowhere close to the four stars it holds.

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